FIVE YEAR WARRANTY

REDOVER provides a straightforward warranty that is valid from the date of retail purchase for a period of FIVE years. During the warranty period, REDOVER will offer options: (A) replace the product with an equivalent new product; (B) provide a partial or full refund of the original purchase price to you in exchange for return of the product. With any warranty request, you can directly contact REDOVER at customerservices@redoverus.com. 

PROCESS:

● Buyer must provide sufficient proof of purchase 

● REDOVER must document what happens when buyers troubleshoot the product

● Visible proof depicting the defect are required

● It may be necessary to return an item for quality inspection

REDOVER is not liable for: 

● Loss of data incurred from use of REDOVER products

● Returning personal items sent to REDOVER

Not Covered Under WARRANTY:

● Products without sufficient proof of purchase

● Lost or stolen products

● Items that have expired their warranty period

● Non quality-related issues (after 30 days of purchase)

● Free products

● Repairs through 3rd parties

● Damage from outside sources

● Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)

● Purchases from unauthorized resellers